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Ref: TRLM23   Laboratory management - role of the Quality Manager and technical management

Date:  16 June 2010, 3 days

This training course covers the integration of the requirements of the laboratory accreditation standard, ISO/IEC 17025 within laboratory business processes. The United Kingdom Accreditation Service (UKAS) provides this course.

What are the benefits?

The course will help you:

  • Understand how the business processes of your laboratory can be combined effectively with the requirements of ISO/IEC 17025
  • Understand the roles of the quality manager and technical management

Content

The course will cover:

Day 1

  • Laboratory structure to ensure integrity and competence
  • Quality management system as a framework for the business processes
  • Laboratory facilities, services and supplies
  • Ensuring competence - equipment
  • Ensuring competence - personnel.

Day 2

  • The review process - tenders, contracts and requests
  • Subcontracting
  • Ensuring competence - test and calibration methods
  • Documentation and documentation control process
  • Handling of samples and items from customers for calibration and test.

Day 3

  • Ensuring competence - performance of calibration and tests
  • Ensuring competence - management controls
  • Identifying potential and actual non-conforming work
  • Process of recording and storage retrieval of records
  • Reporting results to client including opinions and interpretations
  • Complaints process
  • UKAS assessment and the roles of the QM and TM.

Who should attend:

Personnel from accredited or applicant laboratories who have responsibility for the technical or quality management of the tests or calibration performed


Start date/time 16 June 2010, 9.00am
Duration 3 days
Cost £1300 + VAT (£1410) non residential £1100 + VAT
Location Sunningdale


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