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TRLM17- Laboratory management - Role of the Quality
Manager and technical management
24 February
2009, 3 days
This training course covers the integration of the requirements
of the laboratory accreditation standard, ISO/IEC 17025 within
laboratory business processes. The United Kingdom Accreditation
Service (UKAS) provides this course.
What are the benefits?
The course will help you:
- Understand how the business processes of your laboratory can be
combined effectively with the requirements of ISO/IEC 17025
- Understand the roles of the quality manager and technical
management
Content
The course will cover:
Day 1
- Laboratory structure to ensure integrity and competence
- Quality management system as a framework for the business
processes
- Laboratory facilities, services and supplies
- Ensuring competence - equipment
- Ensuring competence - personnel.
Day 2
- The review process - tenders, contracts and requests
- Subcontracting
- Ensuring competence - test and calibration methods
- Documentation and documentation control process
- Handling of samples and items from customers for calibration
and test.
Day 3
- Ensuring competence - performance of calibration and tests
- Ensuring competence - management controls
- Identifying potential and actual non-conforming work
- Process of recording and storage retrieval of records
- Reporting results to client including opinions and
interpretations
- Complaints process
- UKAS assessment and the roles of the QM and TM.
Who should attend:
Personnel from accredited or applicant laboratories who have
responsibility for the technical or quality management of the tests
or calibration performed
| Start date/time |
24 February 2009, 9.00am |
| Duration |
3 days |
| Cost |
£1200 + VAT (£1410) |
| Location |
Sunningdale |
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